BY Design - Ben Yates

Meet Sergio, the friendly chat bot


Chat Bots are a growing trend which use artificial intelligence to deal with basic enquiries via your website, either directing people to specific pages. products and services, or gathering contact details for follow up calls and emails by the sales team.

It's much more efficient than a traditional chat window that requires a human being to be sat at the other end, as the chat bot works 24/7 without a break, and is always friendly and polite, and never off sick or hungover!

The chat results are emailed to the sales and support team, and also stored in a simple online grid interface for quick reference.

If this is something that may be of interest to you for your website, I'd be happy to have a chat about how it could work for you.

Ben Yates | BY Design
07875 734817