Frequenlty Asked Questions
We have put together some simple Q&As below to deal with the most common questions. If you don’t see the information you need, please contact us.
Yes, we provide hosting for all new websites we build, and we can also move your existing website to our server. Your website will be hosted on a fast, high-spec, secure VPC (virtual private cloud) server located in a UK data centre.
Fill out the online enquiry form with details of the website you wish to move, or call us on 0330 043 5475 to discuss moving your website to our server.
Yes, if you are looking to present your business online in the best possible light, you have come to the right place.
We will build you a website to showcase your business and help you identify the outcomes you want from it.
That could be to generate online sales, leads and enquiries, membership sign-ups, user engagement, or simply to just be a shop window for the business for professional credibility.
We offer a full redesign and rebuild service, or we can migrate your existing website and make cosmetic changes, technical upgrades and solve any ongoing issues you have with it.
In order to keep your website fit for purpose and up-to-date, it needs constant care and attention. Sometimes, an extra pair of hands can be a key part of this process.
Website management services include adding/amending photographs of work, updating products, posting blog articles, and adding promotions, offers and seasonal changes.
A monthly management package is created to suit you, ensuring your website continually meets the needs of your clients and presents your business in the best possible way.
Yes, you will have full access to edit the content of the website through the content management system, which is typically WordPress or sometimes Joomla.
We frequently move websites from other hosting providers to the BY Design server. We can handle everything and migrate the site for you, then apply any required fixes and updates.
Fill out the online enquiry form with details of the website you wish to move, or call us on 0330 043 5475 to discuss moving your website to our server.
We have extensive experience of building and managing Joomla websites, so when it comes to converting them to WordPress, we can manage both ends of the process for you.
Most of our customers prefer the WordPress interface and find it easier to work with, plus there is a lot more scope to self-manage things like SEO, products and general page content.
One of the most important things to consider when migrating an online shop is the indexed pages. Each product has a unique URL (address) so any conversion process must accurately manage these links.
We have converted large EKM shops to the popular WooCommerce shop software which is part of WordPress. This has made life easier for our customers when it comes to running their online store.
Yes, we offer AI Chatbots. Deploying an AI Chatbot for your website is a very effective form of customer service. They are shown to increase user engagement, and provide a balance between automation and the personal touch. We can also integrate WhatsApp chat or Facebook Messenger widgets to your website.
Yes, choosing the right domain name is often the first step in setting up your website. Support is available to help you make the right choice, and also to register the domain correctly, including any relevant variants. We can also assist with transition from one domain name to another.
We have completed a number of recent projects to help clients rank for specific searches. This is done through a combination of on-page content, images with alt tags, meta tags and then combining these with tracking tools to monitor the website performance, and then adjusting accordingly once they have been indexed.
The process begins with an analysis of your current website, Google Business profile and search performance.
We then establish a plan of action to target two specific search areas through content optimisation.
The recommended search areas will be realistic. For example, a venue trying to rank for Weddings UK would require very deep pockets for a pay-per-click strategy, but if that same venue targets searches for local afternoon tea bookings and has success, they have an engaged audience who will know people who are getting married, so there is an opportunity to then market to that audience to promote the wedding offer.
Results are not instant, so a degree of patience is required in the first two months. There is a monthly cost for the service, and a minimum three-month commitment. The good news is that whole process requires minimum involvement from you following the initial consultation, we handle the content work and the heavy lifting.
What can seem like a daunting task to make a new website, to make changes to an existing one, or move it to a new host, can actually be relatively stress free in the right hands.
You don’t need to worry about writing content, we can do it.
You don’t need to worry about design, we can do it.
You don’t need to worry about images, we can do it.
You don’t need to worry about SEO, we can do it.
You don’t need to worry about the migration of existing website or email, we can do it.
To discuss creating a new website, making changes or migrating an existing one, please get in touch.
Making a new website, changing an existing one, or moving to a new host, can be stress-free in the right hands.
Having an impressive website that leads to new clients is one thing, but spending money on a website isn’t fun. The real question is, what are you doing it for?
Most people set up their own business for increased flexibility, autonomy, and the potential for higher earning.
It does bring a lot of added stress compared to a secure, traditional employment structure, but the upside is the opportunity to pursue passions and have a more independent lifestyle.
Having a well-performing website is a key part of any modern business; if it helps you generate more revenue, it means you have more funds to do the things you really want to in life. Such as taking the family on a nice holiday.
To discuss generating more from your existing website, please get in touch.
We can repair all WordPress, Joomla and HTML websites, and will be happy to take a look at any problem you may have with regard to malware and viruses on any website. The exception being DIY tools such as Wix, GoDaddy, SquareSpace, as these platforms do not permit developers to access their code. You would need to speak directly to their support departments.
Fill out the online enquiry form with details of the website and the issue(s), or call us on 0330 043 5475.
If your website is over five years old, it is time to create a new design and review the SEO to see what can be improved.
Are you tired of seeing others get more hits and conversions in your sector?
Website technology is constantly evolving, and when combined with the frequent changes to how search engines rank sites, it is easy for your website to get left behind.
Ensure your site:
1. Is optimised for the latest mobile devices.
2. Uses the best combination of content and calls to action.
3. Complies with the current guidance for organic SEO.
4. Is an accurate and visually compelling shop window for your business.
To discuss a website refresh, please get in touch.
It is good practice to add new content to your website each month. You can also review existing content and remove anything no longer relevant.
If your business is seasonal, it is good to plan new imagery in advance of the next season, and set a date to refresh the design so it is suitable. For non-seasonal websites, it is good to freshen up the imagery at least once a year, ideally quarterly.
Whether you are creating a new website, or redesigning an existing one, here are three simple steps to ensure you focus on conversions.
- Put the user first – think like a customer, what do they want from the website.
- Consider your calls to action – don’t confuse the user, but also, give them more than one option.
- Make it search-engine friendly – preparing your website for indexing is vital; what good is an amazing website if nobody can find it.
From the initial discussion meeting, the process can take as little as 2-4 weeks, depending on the size and complexity of the website. Bigger websites would require a longer timescale, and this would be clearly explained at the proposal stage.
Website prices vary quite considerably, depending on the size and complexity of the website. All projects are quoted for following an initial specification and design discussion.
Standard hosting is priced at £240+VAT per annum.
Monthly plans start from £50+VAT per calendar month.
The annual hosting is paid once a year in advance, but you are free to leave at anytime. If you need support moving the website away, we request three working days’ notice, and there may be a charge to support the move. Monthly plans require 30 days’ cancellation notice. Again, there may be a charge to support moving the website away.
We have monitoring software running on both our servers, so it’s highly likely we would detect any top level issues before you notice them. If you are having specific issues with your website then just send an email support request and we will advise of the next steps, and any associated cost if the issue is not related directly to the hosting service.
You can see a selection of our clients on the dynamic client wall – it loads in a different order each time, as everyone is treated equally.
You can sign up here – https://eepurl.com/hJ-WXr
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Established in 2003, we have been in business 21 years. Ben Yates Design Ltd was incorporated in 2021.
Got a project to discuss?
Fill out the online enquiry form with details of your project requirements, or call us on the number below.