The phone rings, a customer would like to place an order…
You’re busy, your hands are full, you don’t have a pen and paper to hand.
Someone sends an email or a text asking to place an order…
You then need to reply and ask what they want, when, and any specific details e.g. dietary requirements.
All of the above can create stress points and repetitive time-consuming tasks.
Replace this process with a dynamic booking form, which prompts specific questions based on the selected service, gathers all of the required information, and delivers it in a succinct email; this makes life easier for you and also keeps it really simple for your customers.
We delivered this exact solution for Belle’s Catering, a local family business offering outside catering buffets, afternoon teas and trade supply. This form has delivered over 100 enquiries since launch, and has helped streamline the customer ordering process.
To simplify your customer booking or ordering process, talk to BY Design – the easier it is for customers to make an order, the more likely they are to do so.