Excellent5.0182 reviews
 
5.0
 
Excellent182 reviews
 
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 Posted on Google  
 
  
 
 
 Dylan Quinn Mc Mahon 
 
28 August 2026
 
 
  
 
Ben does a great job of managing our group websites and is always responsive when contacted.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ashley Walker 
 
28 August 2026
 
 
  
 
Ben has built us a brand new website taking our values, message and branding and has created a clean professional yet engaging website which looks fantastic. Ben had ideas from his expertise on how we can improve the format and design. He is now building us a portal for our customers within the website to keep it all together through WordPress and elemental software which is really easy to use for when we upload new documents and blog posts. The service has been excellent with Ben giving us regular updates and it was seamless in the transition with the old website and domain change, which is a worry off our plate! Thank you - really appreciate the time spent on the project!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Louise Hodgson 
 
27 August 2026
 
 
  
 
Don't hesitate! Water Sculptures have had challenges with our website for some time, so on recommendation contacted Ben at BY Design. He is really approachable and not too 'techy' just totally understood our needs and did a great job solving them. Really happy with the outcome and would highly recommend.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Steven Bradley 
 
19 June 2026
 
 
  
 
Just had my website redesigned by Ben Excellent job and good to work with
  
 
 
 
 
 
 
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 Richard Woodruff 
 
4 June 2026
 
 
  
 
Ben was incredibly helpful throughout the entire process of updating our outdated website at Kirkby Lonsdale Golf Club. From the beginning, he guided us with clear explanations and offered multiple tailored solutions to meet our specific needs. His professional attitude and expertise made what could have been a complicated task feel easy and stress-free. We're beyond thrilled with the final results and highly recommend his services!
  
 
 
 
 
 
 
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 Carole Roberts 
 
15 May 2026
 
 
  
 
Ben has been exceptionally helpful, patient and understanding in our quest to obtain a new, fit for purpose web site. Once it was launched he gave us a practical session to explain how to edit and manage the site. This was in addition to a video we can keep for future reference and for others who may want to edit in future. We found his help invaluable. We’re very happy with our new website and the service.
  
 
 
 
 
 
 
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 leighan russon 
 
29 April 2026
 
 
  
 
Ben was excellent in making my design come true and had his own ideas to incorporate I have been in business in the local area for sometime and felt I needed to have a more online presence and to facilitate a better website for my customers incorporating easy links to my booking system and google reviews. I couldn’t be happier with the website and would highly recommend anyone Ben to anyone! A really good investment to my business and can’t wait for the future of Lastingcosmetics Thankyou Ben
  
 
 
 
 
 
 
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 phil thomson 
 
16 March 2026
 
 
  
 
Another 1st class service from Ben @ BYDesign. I approached Ben regarding a newer, updated website & he came up with an amazing website with easy to navigate pages & a totally fresh look. Obviously dedicated to his job, very thorough & professional. I would highly recommend his services for anyone wanting a new website or simply refreshing their existing one. ⭐⭐⭐⭐⭐
  
 
 
 
 
 
 
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 jmbwebster 
 
28 January 2026
 
 
  
 
Prompt and professional service. Ben was incredibly helpful to us, solving a tricky technical problem at short notice. A great local web provider for Lancashire organisations. Thank you Ben!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Mike McGee 
 
18 January 2026
 
 
  
 
Exceptional Website Transformation by By Design: Working as a consultant for Brooklands Guest House in Penrith, I was tasked with elevating this successful business through a comprehensive digital refresh. The centrepiece of this transformation was a complete website redevelopment and professional photography update. We engaged Dave Wilson Weddings from Cumbria for photography and By Design from Heysham, Lancashire, for website development. From initial concept through to final delivery, By Design demonstrated outstanding professionalism throughout the entire process. The project timeline was impressively managed, running from late 2025 through to early January 2026. By Design worked collaboratively with us through every phase: design consultation, development, review, and final snagging. Their attention to detail and responsiveness to feedback was exemplary. What particularly stood out was their patience and conscientious approach—they took the time to understand our vision and translated it into a website that perfectly represents Brooklands Guest House's brand and values. We're so impressed that we're considering transferring our ongoing hosting and maintenance to By Design as existing contracts expire. Both Dave Wilson Weddings and By Design delivered exceptional results, but By Design's combination of technical expertise, creative insight, and genuine commitment to client satisfaction deserves the highest recommendation.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ann Stubbs 
 
15 January 2026
 
 
  
 
Our experience of working with Ben has been very positive throughout and, most recently, he did an amazing job in redesigning our holiday let website, taking into account our own ideas and needs and at the same time developing those ideas into an attractive and usable product. He is knowledgeable and creative and was able to guide us through the whole process in a patient, calm and professional manner. The website was produced in good time and we are extremely satisfied with what he has produced for us. We will certainly recommend him to others.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Alex Thoemmes 
 
7 January 2026
 
 
  
 
Ben designed our company website. The whole process was flawless. Ben took time to understand our business so he could present and position it correctly. A real journeyman...thanks Ben
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Paul Jennings 
 
31 October 2025
 
 
  
 
Very pleased with my new website built by the very talented Ben Yates . An  amazing quality no hassle solution which elevates my business at a great price. Thank you so much Ben, it was a pleasure working with you
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Amanda Butterworth 
 
15 October 2025
 
 
  
 
We’ve received outstanding service from Ben here at The Pier Hotel Morecambe. He truly has the personal touch, and it shows in our lovely new website. He has gone above and beyond to help us with our online presence, and we couldn’t be happier. We’d highly recommend BY Design to anyone looking for website design and management.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 stuart 
 
22 September 2025
 
 
  
 
Websites jeez where do you start. Well look no further, I contacted BY Designs, mainly based on their excellent reviews and Ben clearly understood my brief from the off. He created a fabulous website in a very good timeframe, nothing too much trouble and great advice and input when needed. I Cant thank Ben enough, he delivered over and above. & Already I have had amazing feedback from my customers. So its a absolute 5 star plus review from me.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Suzanne Roberts 
 
5 September 2025
 
 
  
 
Ben Yates website design service goes beyond translating your business to customers. Guided by Ben to refine and define presentation and key messages. As if a bonus business consultancy scaffolds conversations to elevate the final product.  Completely un-AI-able.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Martin Wakelin 
 
28 July 2025
 
 
  
 
Did all that was needed efficiently and promptly
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 ROBERT MASON 
 
3 July 2025
 
 
  
 
We had a full website redesign and we could not be happier!  The whole project was seemless, lots of moving parts and adaptations along the way, yet nothing was too much trouble. Our website is also hosted By Design. Professional, friendly, extremely knowledgeable and highly recommended. Could not be happier with the service. Thank you Ben & team.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jake Addison 
 
19 May 2025
 
 
  
 
Ben was recommended to me for my website design, I can’t fault any part of the process. Love the website, Ben also promptly changed some of the minor details for me to make it exactly the way I wanted. I am confident that I am in good hands moving forward.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Komcept Solutions 
 
22 April 2025
 
 
  
 
I would not hesitate to recommend BY Design. We moved our hosting and maintenance across to BY Design, and instantly saw improvements in site speed. Ben keeps things simple and over communicates meaning you know exactly where you are at in every stage of the process.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 James Atkinson 
 
22 April 2025
 
 
  
 
Excellent! Ben was fantastic from start to finish. Listened to the brief, and delivered. Very quick and cost effective. Great guy to work with. Thank you, Ben!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jason Wright 
 
14 March 2025
 
 
  
 
FANTASTIC!!! Ben was great to work with, after being let down by another website developer and having waited nearly 12 months to be told he was no longer doing websites, we found Ben through a recommendation. Ben was great, very easy to work with, prompt on setting meetings and understanding what we needed and the website was ready for our review within two weeks! Bens attention to detail and wording was brilliant and after another meeting to discuss slight changes we are ready to launch!! Highly recommended and we will be using Ben again for any additional alterations in the future.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Joel Shooter 
 
14 March 2025
 
 
  
 
Set up a lovely looking website efficiently at a more than fair price, also easy to reach and helpful in assisting with management of the site going forward.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Keith Soley 
 
18 February 2025
 
 
  
 
I was recommended to use BY Design and I'm certainly glad we did. Ben has a very professional business attitude and in all my dealings with him so far, has been very helpful in suggesting solutions to problems. I look forward to continuing our business relationship. I'd also have no hesitation in recommending him to others.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lindsey Armstrong 
 
17 February 2025
 
 
  
 
I felt invisible online before I met Ben! I am so grateful to have been recommended to contact him. Ben is not only incredibly professional and efficient but he makes you feel so valued as a client. He very quickly updated, secured and worked all the other behind-the-scenes magic involved in making a website work well. Now that my website is in safe hands I feel excited for the future as my business moves forward.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Natalie Foxcroft 
 
3 February 2025
 
 
  
 
Very helpful and friendly.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Chris Barron 
 
15 January 2025
 
 
  
 
We gave Ben a very simple brief for our website, we didnt want to reinvent the wheel. Rather than upsell us he delivered exactly what we wanted, we now get online enquiries how cool is that!!!?? Hoping now to evolve the website over time with Ben's help. Thank you so much. Bigland hall caravan park.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Catherine Hunt 
 
13 January 2025
 
 
  
 
Highly recommended.  Not only did Ben sort the issue, easily with no drama, it was within the time agreed and with assurance of being able to achieve a positive resolution.  So impressed i'll be changing my websites over for hosting as completely left in the dark by current provider.  Knowing that Ben has the expertise to advise and deliver gives me such peace of mind - thanks Ben, glad to have been recommended to you
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 LEE EVANS 
 
11 January 2025
 
 
  
 
Done our website for our Boxing Gym. Great work, thankyou very much
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Verve Accountancy Limited 
 
16 December 2024
 
 
  
 
Ben has been amazing in setting our website up.  Quickly, efficiently and patiently!  The set up and support has been greatly appreciated and we highly recommend him.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jamie Procter 
 
29 November 2024
 
 
  
 
Bens re designed my website to suit it to my growing Business after doing my wedsite years ago when i started on my own as a joiner Thank you ben again for your help
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Janet Waddell 
 
13 November 2024
 
 
  
 
Living in New York, you are surrounded by talent and excellence in business. That said, I decided to work with Ben Yates of my home town in England to expand the reach for my website and I’m so glad I did. The process was seamless and pleasant. Ben was available and efficient and I felt understood and guided all the way. Would highly recommend.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kim Parry 
 
28 October 2024
 
 
  
 
I couldn't recommend Ben highly enough. Absolute top bloke with A* work!! After losing all faith in my website after being let down massively by another local Web designer (who I won't mention)  Ben has restored my faith in the business. He has gone above and beyond to help me with my website and I'm eternally grateful, the website looks amazing and I can finally look forward to a new season knowing my online presence is in safe hands! If you are looking for a Web designer or to transfer hosting to, do not look any further than BY DESIGN!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Evans Autobody Limited 
 
10 October 2024
 
 
  
 
I was drawn to BY Design from a local google search and so glad i found this company. All areas of service from Ben were absolutely fantastic.  Highly Recommended, Thankyou!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 John Clare 
 
3 October 2024
 
 
  
 
Very Professional service. Understood perfectly what i wanted. Thank you..
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Heather Wakelin 
 
27 September 2024
 
 
  
 
Ben's reassuring manner from my first contact with him confirmed to me that he's the correct person to sort out issues within our existing website. His assessment led to the prompt forwarding of a concise statement of the work, time scale and costing involved. The work is still in progress, but we are updated regularly and consulted when needed. -  we're impressed!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Margaret Stebbing 
 
12 September 2024
 
 
  
 
Ben is great to work with, instilling a confidence based on his experience and ideas. As a company (NWPALS), we wanted to refresh the visuals, revamp the content and further develop how our website could be used by ourselves and our customers. Ben understood this right from the start, offered suggestions and we now have a phased plan to implement what we need to have a web site that supports the companys growth.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sally O'Donnell 
 
17 July 2024
 
 
  
 
Ben has done a great job at interpreting what I was hoping to achieve with my company's website (SO Training & Consulting) and turning it into reality.  He took the time to understand my needs, was patient when I needed a little extra time and was amazingly responsive.  I would highly recommend By Design to anyone looking for website design.  Thanks Ben!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 simon culkin 
 
4 July 2024
 
 
  
 
As a new start up business we couldn't be happier with the service received from By Design. Ben took the time to understand our specific requirements and delivered a user-friendly website that perfectly met our needs. The whole process was smooth, professional, and timely. Ben's ongoing support and advice has been invaluable. We have no hesitation recommending BY Design.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Joanne Grove 
 
18 April 2024
 
 
  
 
Ben has transformed and revitalised both of my website "Venture Caravans" and "Go Venture Camper Hire".  Ben from "By Design" listens to your needs and creates a unique website at great speed. I have also found Ben "By Design" to be very competitive with his pricing. persuading not only for him to help redesign my website put to also host them. A Big Thank You to Ben
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Belles' Catering 
 
27 March 2024
 
 
  
 
Ben - BY Design has been managing our website for 12 months. We recently updated our site in line with the change in our business. Ben was amazing, and had really good ideas that ensure we get the most out of website. It also looks fab! Could not be happier. Thank you
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Intricate Plumbing Contractors Ltd 
 
22 March 2024
 
 
  
 
We used Ben recently for our new website and we are extremely happy with the results. Ben was patient and took the time to understand what our preferences were and how we wanted things to look. He explained the process clearly every step of the way. We were equally as impressed with how quickly things were up and running from the very first conversation to going live and how seamless the process was. Ben has fantastic knowledge and skill and we would like to say a big Thank You for all your help with this. Highly recommended.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Philip de Bary 
 
25 February 2024
 
 
  
 
Ben designed and built an excellent new website for our bookselling business. We like it very much and so do our customers. Ben works speedily and creatively, and is full of ideas for search engine optimisation. He's also patient and friendly in giving support once the website is up and running. We recommend BY Design very highly.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Graham Foxcroft 
 
24 February 2024
 
 
  
 
Ben is very amenable and creative. I would recommend using him.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Dan Wilson 
 
22 February 2024
 
 
  
 
We asked Ben to create our website for our new business, got loads of help and advice! Website looks great we are so pleased with how it turned out we Highly recommend BY DESIGN
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Michelle Lawson 
 
18 December 2023
 
 
  
 
I found By Design during a random search for website builders near me and came across By Design situated in Heysham, Lancs. After an initial consultation, Ben the owner of the business moved swiftly to meet my requirements and within a week or so my new website was up and running and not only is the website excellent, Ben's customer service is second to non. I would highly recommend By Design to anyone.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 James Hadley 
 
29 November 2023
 
 
  
 
Ben has been great to work with, his skills on building a new website and functionality have produced a great result the team are really pleased with and we are already getting ready to ask Ben to work with us on another project.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Helen Kay 
 
7 November 2023
 
 
  
 
BY Design were recently recommended to us and we began working with Ben following some issues with our previous website hosting company. They have been excellent at managing the migration of our website to their servers, dealing with any small issues and also working with us to increase the effectiveness of our website. The advice and guidance has been great and any questions have been promptly answered.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Phil Tarbun 
 
4 November 2023
 
 
  
 
I am always amazed at the level of service I receive from Ben. My new website has just been completed in record time and is pretty much exactly as I envisioned it. I would have no hesitation in recommending Ben for all of your wen design or graphic design needs.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Graham Faulkner 
 
3 November 2023
 
 
  
 
Would highly recommend the website design services of BY Design, Ben was fantastic, extremely patient and able to give a reflective, unbiased opinion on options available. We'll be continuing to use their services as we maintain the website.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 P&P Consultants 
 
3 November 2023
 
 
  
 
I asked Ben if he could help me redesign my company logo and website, as what I had before didn't effectively let my customers know what kind of service I offered and affectively was affecting potential new business. After a few conversations with Ben he knew exactly what it was I was looking for and went straight into it. With his clear, open and honest communication I got exactly what I was looking for and I honestly couldn't be happier with the results. Thanks to Ben I now have a much improved logo and an elegant website that explains to everyone what I offer and how customers can contact me. Regardless of how established your company is I would highly recommend getting in contact with Ben. 👍
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Pippa Smith 
 
1 September 2023
 
 
  
 
Ben has been extremely responsive and efficient in the process of transferring our website. We're looking forward to working with him further on website design.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Empress Fencing 
 
14 August 2023
 
 
  
 
Ben has been a great help in the development of our e-commerce offering. He has built it to our specification and guided us through the process confidently. We are very happy with the end product and would happily recommend him to anyone looking for website building.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Waring Developments Ltd 
 
21 July 2023
 
 
  
 
Effortless transition of our website, maintenance and changes. Ben is very professional and a joy to work with, I've recommended to friends and business associates.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Anne Phillips 
 
18 July 2023
 
 
  
 
I wanted my website changing from just a brochure to one with lots of bells and whistles and Ben interpreted my request for what I wanted very well and produced a clear fresh website . He responded promptly to all issues raised. I would recommend Ben to anyone wanting a complex project bringing to an excellent conclusion.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Donna Wakefield 
 
7 July 2023
 
 
  
 
We have been with BY Design for 2 years now and Ben has been fantastic!   His guidance and advice has been invaluable in growing our e-commerce business.  I would not hesitate to recommend BY Design to anyone looking to build a website, or move an existing one.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Apothecary Oils 
 
19 June 2023
 
 
  
 
Great service from Ben
  
 
 
 
 
 
 
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 Jane Waumsley 
 
25 May 2023
 
 
  
 
I was recommended BY Design as a was looking for a new web provider and assistance with the management of some aspects of it. I had not had great support from my previous provider. Ben has been great, he got what I was looking for from the offset, clear and upfront about what was required, charges and expectations. Quick to respond,  friendly and helpful, would highly recommend.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 janet whitworth 
 
18 May 2023
 
 
  
 
Great service, prompt, friendly, customer focused and reasonably priced. Highly recommended
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Aurelius Cycles 
 
15 May 2023
 
 
  
 
Working with BY Design was pure pleasure and I can't recommend Ben strongly enough. His work is excellent and extremely professional  in every aspect. In order to expand my business I needed an e-commerce site. Ben built it from scratch with all the features I requested and in absolutely record time!!!! The design and interface are exactly what I wanted. Fantastic Communication through all the process and extreme patience to deal with my many little changes and additions. Exceedingly well done Ben, I feel very safe in your hands and can't say thank you enough for all your hard work and all the help. Use Ben's services once and you will never go anywhere else. Marek
  
 
 
 
 
 
 
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