| Hosting | This is the place where the website lives. It is physically stored here. Think of it as a computer that is never switched off. |
| Domain Name | This is the address of the website. It is what people type in (or search for) in order to be connected to the files that are hosted at that address. |
| DNS | This is the method of pointing a domain name to a hosting account, so that when someone types your domain name in, they are able to access your website. |
| Chat Bot | A piece of software that can sit on your website to answer questions, either using a traditional logic question and answer format, or the new versions which use full Artificial Intelligence (AI). |
| Server | A server is the place where multiple hosting accounts can live. A dedicated server is one where only the websites belonging to a specific hosting company are stored. The opposite being a farm server, where you could have 20,000 websites all sharing the same server, built by different companies, so the server is only as good as its weakest website from a security point of view. |
| Memory | Servers need memory to display multiple websites to different users at the same time. Lack of memory (or over-used memory) can slow it down. |
| Bandwidth | This is similar to memory, however it relates to the amount of traffic a website can handle at a given time. This is why ticket websites sometimes crash if too many people are trying to do the same thing at the same time. |
| Website | In the most basic sense, a collection of images and text and code, often held inside a content management system (CMS). Websites can have many functions, from shops to online forums. |
| CMS | WordPress and Joomla are two popular CMS. This is a tool for managing the content of a website and an overall framework to keep the design consistent. Shopify is another such platform. |
| E-Commerce | A website which can handle payments, allowing the website owner to sell goods and services online. |
| SSL Certificate | A method of verifying that a domain name is genuine, and that information sent between the user’s browser (on a computer or phone) and the server, is encrypted in a secure way, preventing interception. This is particularly important for sites where people submit personal data or carry out online payments. |
For further clarification on any of the above, feel free to get in touch.